Orders placed Monday through Friday, excluding major US holidays will ship via USPS within 1-3 business days.
|USA||5-7 business days||$7 or FREE shipping on orders over $100*|
|International||Varies||$12 shipping on all orders|
*Excluding taxes and after any applicable discounts.
Returns & Exchanges
We will happily accept returns for any unused, unopened, or damaged products. To qualify for a return, you must email firstname.lastname@example.org within fourteen (14) days of receiving your purchase. Please provide your full name, order number and reason for return. For damaged items, also send details about the damage including pictures of damaged product. Products must still be in its original and respective packaging. Send your purchased items and packing slip with the courier of your choice. We recommend using a courier that offers tracked shipping services. Send to the following address:
Radiance Reign Cosmetics
1511 Sycamore Ave
Hercules, CA 94547
Upon receipt of goods and quality is checked, we will issue you a refund for the amount purchased excluding any shipping fees. Please note, any return shipping charges are the responsibility of the customer and will not be refunded. Radiance Reign Cosmetics isn’t responsible for any shipping fees, lost, or untraceable return shipments. Please allow 10-14 business days before your refund is issued and credited to your account.
At this time, we do not accept exchanges. If eligible your purchase may qualify for return and refund. You are welcome to then place a new order at your convenience.
If you have any further questions regarding our return policy please email email@example.com. We would love to help!